Job # 25151 Clinical Service Desk Analyst 

Acclivity Healthcare - Your personable, proven partner! 
Since 1999, Acclivity Healthcare has served the specialized recruiting and staffing needs of leading healthcare employers nationwide. Our clients range from independent physician practices to national healthcare systems and insurance providers. We are proud of our 18,000+ successful placements with quality-oriented organizations that recognize the value of better talent. 

Compensation and Schedule for the Clinical Service Desk Analyst 
Clinical Service Desk Analyst - Full-time, hybrid, $25-$28 per hour, Monday to Friday, 7:00am to 3:30pm. Join a growing team! 

Required Qualifications of the Clinical Service Desk Analyst 
- 2+ years of recent clinical IT support experience required 
- LPN, CPAS, CPP, RHIA, RHIT, CCS, or CPC required  
- Bachelor's degree in computer science or equivalent work experience required 
- High school diploma or GED required 
- Must successfully pass a criminal background check and drug screen 

Responsibilities of the Clinical Service Desk Analyst 
- Provide IT clinical application customer support expertise  
- Answer, log, and resolve customer issues 
- Provide supplemental training via a centralized, remote call center structure  
- Provide clinical application support for various teams, work groups, committees, and project implementations  
- Support the organizational vision and direction for EHR applications, design, management, and related workflow  
- Serve as a liaison between the facility or specialty area, onsite clinical application support staff, and the IT team to communicate user needs and facilitate system modification to meet user needs 

About the Company 
Be part of a team that is dedicated to advancing health and wellness through education, research, and patient care! This premier Arizona-based healthcare leader was recently ranked by US News & World Report as one of the Best Hospitals in the Nation. They are well known as a progressive and successful integrated healthcare system, and they have been growing in Arizona for over 20 years. They now operate multiple medical centers, health plans, outpatient facilities, and one of the largest physician groups in the nation. This organization has an immediate need for a tech-savvy and experienced Clinical Service Desk Analyst to join their team!